Privacy Policy
Kowabo Company, Ltd. (hereinafter referred to as “Kowabo”) recognizes the importance of personal information and handles personal information properly as follows:
Basic Policy
1. Observance of laws and regulations, and Personal information protection system
Kowabo observes laws, regulations and guidelines related to personal information, has established a management system for the protection of personal information, and strives for its continuous improvement.
2. Acquisition of personal information
Kowabo acquires personal information by proper means. In addition, Kowabo notifies the individual of, or publicly announces, the purpose of use in the acquisition of personal information.
3. Use of personal information
Kowabo handles personal information within the scope of the purpose of use notified to the individual or publicly announced.
In addition, Kowabo does not use personal information by improper means, such as encouraging illegal or unjust acts.
4. Provision of personal information to third parties
Kowabo does not provide personal information to third parties without obtaining the consent of the individual in advance, except as required by law.
5. Management of personal information
Kowabo strives to keep personal information accurate and up to date, and takes organizational, personnel, physical and technical security management measures to prevent personal information from being exposed to risks such as theft, leakage, falsification or loss.
6. Inquiries
If the disclosure, correction or discontinuation of use of personal information is requested by the individual, Kowabo responds appropriately in accordance with the provisions of law. In addition, if a complaint is received from the individual, Kowabo investigates the facts without delay and strives to handle it with sincerity.
* Notice
Kowabo may revise this privacy policy in accordance with changes in laws and regulations or the internal regulations of Kowabo, etc.
May 25, 2022
Handling of Personal Information
Kowabo Company, Ltd. (hereinafter referred to as “Kowabo”) hereby announces the following matters as a personal information handling business operator based on the Act on the Protection of Personal Information.
1. Acquisition of personal information and its purposes of use
Kowabo acquires and uses personal information within the scope required to achieve the following purposes of use.
Purposes of use of personal information
- To provide customers with information on products Kowabo handles
- To gather information required for R&D, manufacturing, sales and post-sales service for the products Kowabo handles
- To provide information on exhibitions, seminars, academic conferences, etc., concerning the products Kowabo handles
- To gather or provide information to maintain or improve the quality, safety, etc., of the products Kowabo handles
- To provide information on and implement various events including campaigns and questionnaires
- To respond to inquiries, requests, etc., from customers
- To provide information to and communicate with applicants during hiring and recruitment activities
- To exchange information and communicate with industry and association contacts related to Kowabo’s business
- To conduct other business activities of Kowabo appropriately and smoothly
Please refer to our “Corporate Profile” on Kowabo’s website for the main products that Kowabo handles.
2. Disclosure and provision of personal information to third parties
(1) Kowabo does not provide the personal information of customers to third parties except in cases that fall under one of the following categories.
- Cases where the consent of the individual has been obtained
- Cases where disclosure or provision is required by law
- Cases where it is required for the protection of a person’s life, physical safety or property and obtaining the consent of the individual is difficult
- Cases where it is required for the improvement of public hygiene or the healthy development of children and obtaining the consent of the individual is difficult
- Cases where the cooperation of Kowabo is required for a state or local government organization to implement matters established by law and it is possible that obtaining the consent of the individual may hinder the implementation of said matters
- Other cases where legally approved measures have been taken
(2) Apart from the above, Kowabo may entrust personal information to contractors to the extent necessary in order to carry out its business smoothly. In such cases, Kowabo concludes contracts with the contractors regarding the proper handling of personal information and supervises them appropriately.
(3) Kowabo jointly uses personal information within the following scope.
[Joint use with Kowabo’s affiliated company, Kowa Company, Ltd. and Kowa group companies]
[1] Items of personal information subject to joint use
Name, address, telephone number, fax number, email address, affiliation (company name, department name, title, etc.), inquiry details, product purchase information, and contract details
[2] Scope of joint users
Affiliated company: Kowa Reizo Co., Ltd., Kowa Company, Ltd. and Kowa group companies
[3] Purposes of use by joint users
As described in “Purposes of use of personal information” above
[4] Party responsible for the management of personal information
Kowabo Company, Ltd.
3. Measures taken for security management
(Formulation of basic policy)
• Kowabo has formulated a basic policy to secure the proper handling of personal information.
(Establishment of rules for the handling of personal information)
• Kowabo has established regulations on the handling of personal information concerning handling methods, responsible managers, assigned personnel and their duties, etc.
(Organizational security management measures)
• Kowabo has appointed managers responsible for the handling of personal information, clarified handling standards, and established a reporting system to the managers when a data breach, legal violation or similar incident is identified.
(Personnel security management measures)
• Kowabo implements regular training for employees on matters that require attention with regard to the handling of personal information.
• Kowabo stipulates matters concerning the confidentiality of personal information in its Employment Regulations.
(Physical security management measures)
• Kowabo controls access of employees and others to rooms and areas where important information systems are managed.
• Kowabo takes measures to prevent the theft or loss of equipment, electronic media, documents, etc. used to handle personal information, and implements measures to ensure that personal information cannot be easily identified.
(Technical security management measures)
• Kowabo implements access control and restricts the personnel and the scope of personal information that they handle.
• Kowabo has introduced mechanisms that protect information systems used in the handling of personal information from unauthorized access from outside and malware.
(Understanding of the external environment)
• Kowabo implements security management measures after understanding the systems for the protection of personal information in each country where it stores personal information.
4. Use of cookies
Cookies are pieces of information sent to a customer’s browser from a web server when a customer has accessed a specific website, and are stored on the customer’s computer. Kowabo uses cookies to enable customers to view its website more conveniently when they visit again.
Customers can disable cookies by manipulating the browser settings. In this case, some website functions may not be available. Please check the “Help” menu of the browser for how to change the cookie settings.
5. Disclosure, correction, discontinuation of use, etc., of personal information
(1) Disclosure of personal information
If Kowabo receives a request for notification of the purpose of use, disclosure of the content or disclosure of records of provision to third parties, it will disclose such information without delay, including whether or not the information exists.
(2) Correction, addition, deletion, discontinuation of use, erasure and discontinuation of provision to third parties of personal information (hereinafter referred to as “Correction, etc.”)
If Kowabo receives a request for the Correction, etc., of personal information, it will investigate the details of the request without delay, perform the Correction, etc., within a reasonable range and inform the requester of the results.
6. Contact for inquiries
Please contact the Consultation Desk at Kowabo below if you have complaints, consultations, or any other inquiries regarding personal information. Please note that if it is necessary to confirm that you are the individual concerned or an authorized agent, separate verification procedures will be required.
- Inquiries by post
Personal Information Consultation Desk, General Affairs Department, Kowabo Company, Ltd.
6-29, Nishiki 3-chome, Naka-ku, Nagoya, Aichi 460-0003